Student Grievance Review Board

Grievance Review Board Procedure

A student of Delta Technical College seeking redress through grievance regarding attendance, academics, or conduct, must first attempt to resolve the matter informally by following the chain of command. The student must first speak with their instructor. If the matter is not resolved at that point, the student can request to meet with the respective Program Director. If the issue is still unresolved, the student can request to meet with the Director of Education. Should the issue remain unresolved, the student must submit a written request for a meeting with the Grievance Review Board within 5 (five) working days of the initial documented concern at the appropriate address:

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Springfield, IL Campus


2731 Farmers Market Road
Springfield, IL 62707
Toll Free: (888) 976-5171

East Peoria, IL Campus


280 High Point Lane
East Peoria, IL 61611
Toll Free: (888) 976-5174

Quad Cities, IL(IA) Campus


3620 Avenue of the Cities
Moline, IL 61265
Toll Free: (888) 976-5175

Springfield, MO Campus


3600 South Glenstone
Springfield, MO  65804
Toll Free: (888) 976-5176

Brownsburg, IN Campus


554 Pitt Road
Brownsburg, IN 46112
Toll Free: (888) 976-5177


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Horn Lake, MS Campus


6550 D. Interstate Boulevard
Horn Lake, MS 38637
Toll Free: (888) 976-5179

Ridgeland, MS Campus


113 Market Ridge Drive
Ridgeland, MS 39157
Toll Free: (888) 976-5181

The request for the meeting must state the following:

  • Name of the grievant.
  • Program in which the grievant is enrolled.
  • Name of the grievant’s instructor.
  • Current address and phone number of the grievant.
  • Statement of the grievance, including what resolution is being sought, and any supporting documentation.

Upon receiving a written request regarding a grievance, and it has been established that the proper channels have been followed, a meeting with the Grievance Review Board will be scheduled within 5 (five) business days of receiving the written complaint. The Board will meet, discuss the details of the grievance, and recommend action. A final decision will be given in writing by the School Director within 2 (two) business days following the Grievance Review Board meeting.

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