The program provides the MA with entry-level theory and “hands-on” training in basic and routine clinical and office tasks. This will equip the MA with the competencies required to perform in either a clinical or office capacity. The graduate will be able to assist in EKG, X-ray procedures, first aid, and phlebotomy. He/She will be able to perform clinical procedures, preparing the patient for physical exams, and assisting the physicians with other exams. The MA may help the physician with minor surgical procedures and can sterilize and care for instruments. In some venues, the MA is expected to effectively handle administrative office procedures such as keyboarding, billing, coding, scheduling, transcription, insurance claims, and computerized record keeping. The MA possesses a thorough understanding of health-related ethics and other business principles that bear on the practitioner’s relationship with the patient.